Privacy policy

Last Updated: 06 December 2023

Thank you for visiting Halcyon’s website (the "Website"). Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. By using our Website, you consent to the terms of this Privacy Policy.

 

1. Personal Information We Collect:

For the purposes of this section, Personal Information will be understood in accordance with the definition provided in the Protection of Personal Information Act 4 of 2013 ("the Act"). We also subscribe to the principles for electronically collecting personal information outlined in the Act, and the further legislation referred to therein. We endeavour to ensure the quality, accuracy and confidentiality of Personal Information in our possession.

We may collect personal information that you voluntarily provide to us when you use our Website, including but not limited to:

  • Contact information (name, email address, phone number)
  • Billing and shipping details
  • Demographic information
  • Purchase history
  • User preferences and feedback

 

2. How We Use Your Information:

We use the information we collect for various purposes, including:

  • Processing and fulfilling orders
  • Providing customer support
  • Sending promotional materials and newsletters
  • Improving and personalizing our services
  • Complying with legal obligations

 

3. Information Sharing:

We may share your information with third parties in the following circumstances:

  • Service providers assisting with business operations
  • Legal compliance and protection of rights
  • With your consent

For your privacy and security, any data the business gathers from you will be encrypted in a format that removes or obscures any personally identifiable information before being shared with any service provider. Only where legally obligated, and following the legal process outlined by South African law, will the business share information in an unencrypted format with authorities.


4. Cookies

Our Website uses cookies to enhance your experience. A cookie is a small piece of information stored on your computer or smartphone by the browser. You can adjust your browser settings to disable cookies, but this may affect your ability to use certain features on our Website.

The two types of cookies used on the Website are described below:

4.1 "Session cookies": These are used to maintain a so-called 'session state' and only lasts for the duration of your use of the Website. A session cookie expires when you close your browser, or if you have not visited the server for a certain period of time. Session cookies are required for the Platform to function optimally but are not used in any way to identify you personally.
4.2 "Permanent cookies": These cookies permanently store a unique code on your computer or smart device hard drive in order to identify you as an individual user. No Personal Information is stored in permanent cookies. You can view permanent cookies by looking in the cookies directory of your browser installation. These permanent cookies are not required for the website to work, but may enhance your browsing experience.

 

5. Your Rights:

You have the right to access, correct, or delete your personal information. To exercise these rights or if you have any questions about our Privacy Policy, please contact us at info@halcyon.studio.

 

6. Changes to this Privacy Policy:

We may update this Privacy Policy periodically. The date of the last update will always be displayed at the top of this page. Please review this policy regularly for any changes.

 

7. Contact Us:

If you have any questions or concerns about our Privacy Policy, please contact us at info@halcyonstudio.co.za